Confirmation Terms:

To confirm a booking the guest must provide valid credit card information (card number, expiry date, and CVC number) or you can contact the hotel for other options.

Please check that the details of your reservation are complete and accurate before you confirm your reservation. We will not be liable for any delay or non-performance if you provide us with incorrect information.

Cancellation Policy

Standard Rates Reservation
If cancelled up to 7 days before date of arrival, no fee will be charged.
To modify your booking please contact the hotel to let you know if it is possible and if there is any extra cost.
If a cancellation is made less than 7 days before the date of arrival, guests will be charged 50% of the total booking cost.

Non Refundable Reservation
If you book a Non Refundable Reservation you will receive a 10% discount off of our Standard Rates.
Non Refundable Reservation means that the full amount of the reservation will be charged at the time of booking confirmation.
If cancelled, modified or in case of no-show, the total cost of the reservation will be charged.

More information:

For the best rate we recommend making your reservation as soon as you can.
Prices are indicative and are subject to change according to availability.

If you have a credit card you can book using our ONLINE booking system.

If you do not have a credit card or you don’t want to use a credit card or our ONLINE system does not have available rooms, please, Contact us Directly and it will be our pleasure to inform you of our availability and terms of accommodation.

 For any gatherings or parties you must first ask for permission in reception.  Any additional guests brought to the room besides the guests that are included in your reservation will result in added charges to your room.

The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you.

Cleaning Schedule:

Because most of our guests stay at the hotel for long periods of time our rooms are cleaned every 2 days. If you prefer or require more frequent cleaning please feel free to ask our receptionist and we will be happy to accommodate your request.

Check In and Check Out Times:

 Check-in time is from 2:00pm and check-out time is by 12:00pm.

 A valid government-issued identification or passport is required at check-in.

Early Arrival and Late Departure:

Should you arrive at the hotel prior to the normal check-in time, you are advised to approach the Hotel’s Reception Desk for assistance in storing your luggage until check-in is available. If you room is ready before 2:00pm our receptionist will let you know and you will be able to check in earlier. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.

Late check-outs are available on request subject to room availability and occupancy level.

Please check with the Hotel’s Reception Desk at least 24 hours prior to your departure on availability of late check-out.

Safe Box:
There is a safe located in all of our rooms. This safe is included in your rate. You will be given a code for your safe upon arrival, you can change this code at any time our receptionist would be happy to show you. It is your responsibility to ensure the safe door is shut properly, in the event that items from the safe go missing the hotel will not be held liable. That being said this has never been an issue in the past, our hotel and Kalamaki in general are very safe.

Damages and Disturbances:

Your responsibility: If you or any member of your booking causes damage or loss of any kind to us or any other customers, you will be responsible for that damage or loss and you as the person who made the booking will be required to pay the costs.

You must not cause any disturbance to any other customers or our staff including but not limited to noise disturbance.

General Provisions:
By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel’s standard terms and conditions of stay.

The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.

The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.

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Privacy Policy

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
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